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Privacy Policy

Welcome to our website

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

Information Collection

We collect information from you when you visit our website, register on the site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The types of information we may collect include:

  • Personal Identification Information: Name, email address, mailing address, phone number, etc.
  • Non-Personal Identification Information: Browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

How We Use Your Information

The information we collect may be used in the following ways:

  • To personalize your experience on our website.
  • To improve our website and customer service.
  • To process transactions and fulfill orders.
  • To send periodic emails regarding your order or other products and services.
  • To conduct research and analysis.

Information Protection

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include: password protected directories and databases, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely, and PCI scanning to actively protect our servers from hackers and other vulnerabilities.

Cookies

Our website may use “cookies” to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

By using our site, you consent to our website’s privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Privacy Policy & SMS Terms and Conditions Template

1. Information Collection and Use

At Smile Chicago, we are committed to protecting your privacy. We collect personal information, such as your name, email address, and phone number, only when voluntarily submitted by you through our website forms or during patient registration. This information is used solely to provide dental services, manage appointments, and communicate clinical updates.

2. SMS/Text Messaging Communication

By providing your mobile number and opting in, you consent to receive text messages from Smile Chicago. These messages may include appointment reminders, follow-up care instructions, or office updates.

● Opt-In: You may opt-in via our website forms or by texting START to 312-644-4321.

● Opt-Out: You can cancel the SMS service at any time. Just text STOP to 312-644-4321. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

● Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at office@smilechicago.com.

● Frequency: Message frequency varies based on your appointment schedule and needs.

● Rates: Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you.

3. Data Privacy and Sharing

We value your privacy and do not sell or rent your personal information to third parties.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

Personal information is used exclusively by our staff for the purpose of patient care and practice management. We do not share your information for marketing purposes with any external entities.

4. Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using our contact page.